Auction House Bug - Item disappearing
Posted: 24 Dec 2015 06:53
The auction house has a problem with items going missing and nobody knowing why, time to fix it.
Known:
When players are entering the auction tent, they are told the auctioneer has something for them. Then the auctioneer mentions the item is gone or that is strange and states he will investigate further.
When players are re-listing an item at the auction tent, reports have been made that the item has disappeared and no compensation was given to the player.
Questions?
Is there a pattern to the frequency that this is occurring? Every time upon entering the auction house? Only the first time after Armageddon it occurs? Did it only happen once?
Our logs on the auction house look pretty good. Please post if you can, the time the auction was listed, the item description that was being auctioned, and any other related times you can.
Once you post here, please send me an in-game mail and if I am online, I will find you anywhere in the realm asap to assist in uncovering this mystery.
I have contacted a few of you in game and directed you to this forum concerning the Auction House Strange Behavior. Please post your OOC auction house losing items problems here.
Solution Options:
[currently awaiting feedback before proposing]
Time lines:
Current World Start: Dec 24 03:10:19
Next Armageddon: Jan 4 22:51:53
Plan to have any required modifications to the logging in place for the next Armageddon cycle.
Following Armageddon 2 week later
TBA
Known:
When players are entering the auction tent, they are told the auctioneer has something for them. Then the auctioneer mentions the item is gone or that is strange and states he will investigate further.
When players are re-listing an item at the auction tent, reports have been made that the item has disappeared and no compensation was given to the player.
Questions?
Is there a pattern to the frequency that this is occurring? Every time upon entering the auction house? Only the first time after Armageddon it occurs? Did it only happen once?
Our logs on the auction house look pretty good. Please post if you can, the time the auction was listed, the item description that was being auctioned, and any other related times you can.
Once you post here, please send me an in-game mail and if I am online, I will find you anywhere in the realm asap to assist in uncovering this mystery.
I have contacted a few of you in game and directed you to this forum concerning the Auction House Strange Behavior. Please post your OOC auction house losing items problems here.
Solution Options:
[currently awaiting feedback before proposing]
Time lines:
Current World Start: Dec 24 03:10:19
Next Armageddon: Jan 4 22:51:53
Plan to have any required modifications to the logging in place for the next Armageddon cycle.
Following Armageddon 2 week later
TBA