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Re: Auction House Bug - Item disappearing

Posted: 09 Jan 2016 21:34
by Elita
Great! Thank you for sharing and updating us! :D

Re: Auction House Bug - Item disappearing

Posted: 10 Jan 2016 08:22
by britanica
The Auction House has re-opened.

If you have logged on before this post, you may need to drop your current paddle and collect a new one at the auction house.

Please report bugs using <bug> in game or replying to this thread if the bug is related to items disappearing.

Re: Auction House Bug - Item disappearing

Posted: 16 Jan 2016 05:21
by britanica
Clarification on rules for item recovery.

Recoverable items at the auction house will not retain their recoverable status though an Armageddon. This includes both items listed with auction end times before and after Armageddon.

The chance for recovery is only available if you logged off with the item in your possession.

Items that are not recoverable are lost at Armageddon with no compensation available.

It is recommended you collect all items from won auctions before Armageddon occurs.